Frequently asked questions
Everything you need to know before you order.
The Fan version is the replica made for everyday wear and the stands: softer fabric and a regular fit. The Pro version (Authentic/Match) is the on-pitch shirt: lighter fabric, slimmer cut and heat-applied details. If you choose Pro, consider one size up.
Fan shirts fit true to size, so your usual size is the right one. Pro shirts are slimmer: if you are between two sizes, take the larger one. Check the size guide on this page.
1 or 2 items: £7.90 (Royal Mail / Evri) or £16.90 express (DPD Express). From 3 items shipping is free (Royal Mail / Evri) and express costs £7.90. Delivery takes 7 to 14 working days from dispatch.
Yes. Payments are processed by secure payment providers and we never store your card details.
Yes, for £4. Choose the customisation option above and type the name and number you want; we apply them before shipping. Because each one is made for you, customised shirts can't be returned or exchanged unless defective.
You have 14 days from delivery to request a return or exchange. The item must be unworn and in its original condition with tags. Email us at support@fanaticsgroups.com and we will send you the steps.
You receive a tracking number by email as soon as your order ships, and you can follow every update from there.